Last Updated: [Insert Date]
Welcome to Men Suits Shop (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website mensuitssales.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.
1. General Information
Men Suits Shop specializes in premium menswear including linen suits, long sleeve shirts, tuxedos, tweed pants, and tweed suits. Our products embody timeless elegance with contemporary styling.
1.1 Our Customers
Our target clientele are discerning gentlemen who value:
- Classic, sophisticated menswear
- High-quality fabrics and construction
- Traditional tailoring with modern convenience
- Reliable shipping and customer service
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate, current, and complete information when making purchases
- Maintain the confidentiality of your account credentials
- Comply with all applicable laws and regulations
- Not use our site for any unlawful purpose
- Not attempt to gain unauthorized access to our systems
- Be responsible for all activities that occur under your account
3. Products and Services
3.1 Product Descriptions
We strive to accurately describe all products on our website. However, slight variations in color or texture may occur due to monitor settings or natural variations in fabrics.
3.2 Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3.3 Custom Items
Tuxedos and made-to-measure suits are considered custom items and cannot be returned unless defective.
4. Ordering and Payment
4.1 Order Process
Orders are processed within 1-2 business days. You will receive an order confirmation email once your payment is verified.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your full payment details on our servers.
4.3 Pricing
All prices are in US Dollars unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.
5. Shipping Policy
5.1 Shipping Areas
We ship worldwide except to certain Asian countries and remote regions. Please contact us if you’re unsure about delivery to your location.
5.2 Shipping Options
- Standard Shipping ($12.95) via DHL or FedEx – 10-15 business days after dispatch
- Free Shipping via EMS for orders over $50 – 15-25 business days after dispatch
5.3 Delivery Times
Delivery times are estimates and may be affected by factors beyond our control, including customs processing.
5.4 Import Duties
Customers are responsible for any import duties, taxes, or customs fees in their country.
6. Returns and Exchanges
6.1 Return Policy
We accept returns and exchanges within 15 days of delivery for most items, provided they are:
- In original, unworn condition
- With all tags attached
- In the original packaging
6.2 Non-Returnable Items
Tuxedos and made-to-measure suits cannot be returned unless defective.
6.3 Return Process
- Contact our concierge team at [email protected] within 15 days
- Receive return authorization
- Ship items back to our Austin address
6.4 Refunds
Refunds are processed to the original payment method within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or create derivative works from any content without our express written permission.
8. Liability Limitations
8.1 Product Use
We are not liable for any damages resulting from improper use or care of our products.
8.2 Website Use
We strive to keep our website available and functioning properly, but we cannot guarantee uninterrupted access and are not liable for any temporary unavailability.
8.3 Maximum Liability
Our maximum liability to you for any claim related to these terms or your use of our website shall not exceed the amount you paid for the product in question.
9. Privacy
Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Texas, USA.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
Men Suits Shop
1038 Corpening Drive
Austin, TX 73301 USA
Email: [email protected]